Shipping policy


1. General Information
We aim to process and deliver your order as quickly and reliably as possible.
This Shipping Policy applies to all orders placed through our online store.
2. Shipping Area
We currently ship exclusively within Germany.
We are working on expanding our shipping services to additional countries in the future.
3. Delivery Time
Unless otherwise stated, delivery takes place within:
5–6 business days after dispatch
Please note:
  • Delivery times are estimates and may vary during peak periods (e.g. sales or holidays)
  • Delays caused by shipping carriers or external circumstances are beyond our control
4. Order Processing Time
Orders are usually processed within:
3–4 business days after order confirmation
Once your order has been shipped, you will receive a shipping confirmation email (including tracking if available).
5. Shipping Costs
  • €4.99 standard shipping for all orders
  • Free shipping for orders over €75
Shipping costs are clearly displayed at checkout before completing your purchase.
6. Delivery & Risk Transfer
For consumers, the risk of accidental loss or damage of goods is transferred only upon delivery to the customer or an authorized recipient, in accordance with applicable EU consumer law.
7. Incorrect Address
The customer is responsible for providing an accurate delivery address.
We are not liable for delays or non-delivery resulting from incorrect or incomplete address information.
8. Contact
For any shipping-related questions:
Email: team@marigolld.com